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Complaints & disputes
We all have consumer rights, and we're here to help you use them when something goes wrong. For more help and information, click on the law guide topics in the left hand menu.
We are authorised and regulated by the Solicitors Regulation Authority, and as a leading UK law firm you can rely upon our depth of knowledge and expertise. Should you feel that you need legal advice with a complaint or dispute, you can instruct us to handle your case personally. Just click here.
Products
Complaints & disputes
Products
Buying goods
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Short description:
This pack provides you with a large range of document templates for dealing with a problem with goods you have purchased. It provides templates for requesting a refund, a replacement, or compensation in…
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Neighbour disputes
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Short description:
Property, privacy and boundary issues make up the vast majority of concerns that people have with their neighbours. Most neighbourhood disputes can be easily resolved through discussion, or in the worst…
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Holiday and travel
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Short description:
Holidays are costly, and it can be very frustrating when things go wrong. This pack of documents provides templates for seeking redress for the most common issues that holidaymakers feel warrant…
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Motor vehicle complaints
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Short description:
Keeping your car on the road can be a costly process. This pack contains documentation enabling you to deal with all aspects of vehicle-related legal issues, complaining about poor quality of work done by…
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Restaurants
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Short description:
This pack will enable you to contact a restaurant in relation to seeking recompense if you are unsatisfied with your experience – that’s due to poor service, a booking they have failed to…
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